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Testimonials

Testimonials (83)

Marlene C. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:54;
3/23/2013

"When I brought in a small old, Balouch rug for cleaning about a year ago, Ahmed pointed out that the rug could use some restoration.  At first, I was leery as I had not planned on spending money to repair the rug, but the rug is about 50 years old and is a stunning piece in a rich burgundy, so I agreed to the restoration.  I am so happy with the results.  The rug was re-bound, re-dyed in places, and worn areas were re-woven; all this work was done by hand and the rug looks beautiful.  Well worth the investment."

-Marlene C. from San Francisco, CA via YELP

Mark W. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:53;
3/9/2013

"My husband and I were looking for a runner for our hallway.  We had gone to several other places and either did not find the correct size or were hesitant to buy because we did not know the true value.  We went to Macys and purchased a beautiful rug that ended up being too wide which we returned. Then we went to Pak Oriental Rug.  They have a huge selection of runners that were in the 9 ft length that we needed.  After having them sort through over 50 carpets we had 5 that we were interested in.   Anjm was great when we explained our budget and we ended up purchasing a beautiful carpet within our price.   We would absolutely go back and plan to for two carpets for our bedroom.  Great price, great quality, great service."

-Mark W. from San Francisco, CA via YELP

Mark F. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:45;
7/23/2012

"I had such a superb experience at Pak Oriental Rug over the weekend that sharing it was a no-brainer. As a new homeowner, I was pretty much clueless when it came to rugs, but I knew I wanted something of quality that wouldn't break the bank.

Ahmed helped me explore a ton of different styles, sizes, and price ranges, demonstrating a pretty amazing amount of knowledge about each. He's a guy who clearly cares about the quality of not only his wares, but also the welfare of his customers.

It took me a little while to find exactly the right piece (my room is a little tricky), but Ahmed was helpful, patient, and polite throughout - never a hint of pushiness. It was like shopping with a friend - perhaps a friend who knows way more than he should about fine rugs, but a friend nonetheless.

If you're in search of rugs or carpets, look no further than Pak Oriental. You won't be disappointed!"

-Mark F. from San Francisco, CA via YELP

Marina G. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:54;
4/7/2013

"I love Pak Oriental Rug.  Ahmed Butt is a very friendly and knowledgeable salesman.  I took a client there and he was a good listener and showed her many rugs.  I had a gut feeling when he showed her the one that she ultimately bought that it was the one based on her likes and dislikes, wants and needs.  The entire time he was the best salesman you could hope for.  There was never a feeling of high pressure sales at all.  I can't imagine better customer service anywhere for any type of product.  If all retail establishments were like this, what a relaxed experience it would be for the shopper!  Pak Oriental's rugs are very beautiful, too!"

-Marina G. from San Francisco, CA via YELP

Marina B. - San Francisco, CA

Written by Tuesday, 11 March 2014 18:00;
10/4/2013

Ahmed was wonderful in helping us find the perfect rug for our dining room. He came to our house with multiple rugs so we could try them out in the space, patiently allowing us to see each under our table and with our chairs....we felt no pressure to buy but fell in love with this carpet and we couldn't be happier. Highly recommend!

-Maria B. from San Francisco, CA via YELP

Maria B. - Martinez, CA

Written by Tuesday, 11 March 2014 17:41;
5/10/2012

"Love Pak! I am an interior designer who has use many many companies in the past. I feel well treated and the service is fantastic! I will always choose Pak first for all my clients!"

-Maria B from Martinez, CA via YELP

Lynn S. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:56;
5/28/2013

Everything people say about them is true.  Great inventory, great customer service and great prices.  We went in during the sale and the owner, Anjum, spent more than 90 minutes going through stacks of rugs with us.  He was very knowledgeable about colors, quality, etc and very patient and helpful.  We found four lovely rugs and he gave us a great 'package deal.'  The  rugs were delivered to our home, furniture moved, . ..  The whole experience was excellent  As was the price.

-Lynn S. from San Francisco, CA via YELP

Luigi R. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:51;
1/13/2013

"We just purchased two rugs from Pak Oriental, and couldn't be happier! We visited the store back in July, and Ahmed followed up our visit with an email including photos, prices, and info on all of the pieces we liked. We couldn't make a decision and decided to wait. When we popped in out of the blue 6 months later, Ahmed not only remembered us by name but was able to pull out the very rug we had been dreaming about all of this time. And then he found another to go with it. They compliment each other perfectly. Ahmed knew exactly what we would like and has an amazing eye for color.

Also, he has great help and his employees are fast, organized, and know how to flip through rugs like champs!"

-Luigi R. from San Francisco, CA via YELP 

Lisa L. - Sausalito, CA

Written by Tuesday, 11 March 2014 17:59;
9/1/2013

"We recently bought  two beautiful rugs from pak oriental. They are the finest  quality rugs . The store let us to take home to try with the 4 rugs we choose from,  we
Decided to keep 2 of them instead of 1.  We are so pleased by the rugs we bought. Highest quality and reasonable price. The store also sent someone to pick up the other 2 rugs from our home . Great service!

We will buy from them again."

-Lisa L. from Sausalto, CA via YELP

Leslie B. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:42;
5/19/2012

"We went into Pak Oriental Rugs today looking for a small rug for our entryway that would match a scalloped rug we already have.   The owner helped us find a selection of rugs that were small enough for our entryway and once we narrowed it down to two he recommended we go with one that had an unusual pattern.  His recommendation was spot on.  The new rug looks perfect in our home."

-Leslie B. from San Francisco, CA via YELP

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