6/18/2013

"I bought two large rugs from Pak Oriental Rugs. The service is exceptional and I don't believe such professionalism or patience can be found at any other rug store. I have searched many stores, but nothing can be compared to the service Ahmad gave me. They trusted me even though I had paid on installments. They were extremely kind about it and not only that Ahmad and his father allowed me to take a whole selection of rugs home to see how it fit in with my decor. They were in no rush to pick them up, but I wanted to return them as soon as I could find the time. When I did, they welcomed me to their store and showed me more rugs. The one I had paid for, Ahmad delivered along with the underlay rug. Not only that, he moved my furniture to see how best the carpets would look. I was so overwhelmed by his desire to do good and it was not a sales approach, but he truly cared that I should enjoy the rugs. Every day, when I see the rugs, it warms my heart because I love how they look. I would refer them again and again in a heartbeat. Pak Oriental Rugs is a winner and they should be recognized for their honest and good will approach that is so lacking in a designer showcase. They are not only a designer store, but they have so much integrity when it comes to dealing with customers. Many other stores are only interested in making money quickly and duping their customers, Ahmad is forthright and wants to do his best for his customers.

Anyone who is in the business of looking for high quality rugs, Pak Oriental Rugs is the place to go. They have rugs that are affordable but their best work is in their handiwork created on each individual rug. The silk rugs are even cheaper here than in Pakistan, but that is because Pak Rugs wants to give the best business to its clients without compromising on cost. They would rather take on a reduced profit and keep the customer coming back than raising their prices so high that one would only come once and never return. I am so grateful that i found them and I will definitely return for more. I have told all my friends and colleagues about the professionalism, dedication, and love of their rugs, of which some are even heirlooms.

In addition to all of the above, the most important thing for me was that they cared enough to allow me to pay as I could. This is the kind of businesses we all need. I can see Pak Oriental Rugs becoming the leaders in rugs if they already have not crossed that phase. Good luck to all rug shoppers, but make sure you pay these people a visit and ask them to show you the rug you can afford and like."

-Khalida K. from Palo Alto, CA via YELP