5/28/2012

"We stopped into Pak today spontaneously. We saw the Memorial Day sale signage and decided it was worth a look. We have been looking for the perfect rug for our living room for several years, always forgoing something that was either "almost right" or just too expensive for what it was. Pak solved all of that.  We were greeted like old friends, informed politely of the sale going on, and then shown rug after rug to see what we liked. The whole experience was so easy and informative. When we finally found the perfect one the transaction was swift and we were taken care of down to the last detail. This place doesn't just have customer service. This establishment IS what customer service is all about. It's why people go to a retail store - to meet the experts and be sold something that you dreamed about.

Great great great."

Tom R. from San Francisco, CA via YELP