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Testimonials

Testimonials (83)

Karen L. - San Francisco

Written by Tuesday, 11 March 2014 17:25;
7/14/2010

"The other night my 45 pound dog was ill in the night all over my large living room Persian rug as well as one of the runners.  Besides feeling badly for Oliver I was ahhhhhh with stress as it was major not minor!  So I called Ahmed of Pak Oriental Rugs and once again he was wonderfully calm and said he would ask their rug cleaner  if he could spot my large rug and then clean my smaller one to try to save me money.  Well, he did and although they have done it many times for me besides selling me my pretty living room gentle vegetable die rug, I was especially appreciative this time due to a million things being on my plate.  Thanks Ahmed and Anjum for always being there to take care of whatever crops up!!! Oh, they also redelivered the rug at no charge since it was too heavy for me - that's what I call customer service!  So if you have a pet that occasionally goes a bit ich or just want to work with a really nice family on your redecorating with rugs, I can't recommend them enough - just nice people."

-Karen L. from San Francisco, CA via YELP

Julie H. - Diablo, CA

Written by Tuesday, 11 March 2014 17:54;
4/5/2013

"Anjum and Ahmed are professional and easy to work with.   They made finding the perfect area rugs for my home effortless and helped save me a lot of time.  They brought a big selection of rugs to my house so I could try and see what they looked like with my furniture.  They have a large inventory at their store and were very fair on price.  I would definitely recommend them to a friend."

-Julie H. from Diablo, CA via YELP

Judith F. - San Francisco

Written by Tuesday, 11 March 2014 17:44;
6/19/2012

"My husband and I wanted to use real oriental rugs in our San Francisco Victorian home.  I was amazed by the quantity and quality of the rugs we saw at Pak.  But, I was even more impressed with the service.  We went through stacks of rugs and chose about 7 to try out at home.  Their team delivered and laid out the rugs for us.  Several days later they took all but 2 back to their store, and we continued to consider them the 2 left behind.  Ultimately, we bought both.  They came back with pads and got us all set up.
I was impressed with their sense of color and style in trying to coordinate the rugs with each other and with the furnishings and lighting in the house.
A 5-star experience!"

-Judith F. from San Francisco, CA via YELP

Jonathan S. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:55;
5/27/2013

"Amazing store!  Ahmed took great care of us throughout the whole rug-buying experience, showing us (what seemed like) hundreds of rugs and helping us discover what would work best in our home.  He let us take home 5 different rugs to try out for a few days - which was immensely helpful since it is almost impossible to tell if a rug is the right one for your space from the showroom floor.  We settled on a 29 foot runner for our long edwardian hallway and a 6x9 for the living room.  They look great and feel like part of our home!"

-Jonathan S. from San Francisco, CA via YELP

John F. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:35;
8/23/2011

"My wife and I had been searching for a throw rug to put in our bathroom for some time when we wandered into Pak Oriental Rug. Compared to other rug dealers in the area, Pak had an amazing selection at excellent prices. The person with whom we dealt let us look through two six feet stacks of rugs and provided excellent suggestions based upon our color scheme. Once we found the rug we wanted, we were able to take it home at no upfront charge to see how it would look in our home. Of course, it was perfect, and we paid for it a week later. All in all, excellent service, selection--highly recommended!"

-John F. from San Francisco, CA via YELP

Jeffery S. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:37;
10/18/2011 

"We bought our first rug from Pak Oriental Rugs two years ago, and they were such a pleasure to deal with that we just bought a second rug from them.  Both times, we dealt with Ahmed and found him to be incredibly friendly, knowledge, and professional.  It's never "fun" to drop this kind of money but what you end up with is a top-quality investment from a company that will take care of you (and your investment) for the rest of your life.  That's rare...and that's valuable...and that's why we go back to them.  And that's why we recommend our friends to them, too!"

-Jeffrey S. from San Francisco, CA via YELP 

Jeff W. - San Francisco

Written by Tuesday, 11 March 2014 17:23;
9/16/2009

"Extremely helpful & friendly sales staff.  Pak Oriental Rugs provide high quality products at very good prices.  I'm very happy with my rug and will be back when I'm in the market for other rugs."

-Jeff W. from San Francisco, CA via YELP

Jeff G. - Mendocino, CA

Written by Tuesday, 11 March 2014 17:41;
4/4/2012

"We recently went to San Francisco with a list of dealers in Oriental rugs. The first 4 stores we visited were small, with few rugs to view, and limited price ranges, mostly beyond our means. Then we got to Pak Oriental Rugs. This is the place to visit first. The large, bright showroom is filed with dozens of rugs, displayed in piles, sorted by size. Mr Anjum showed us about 100 rugs and worked hard to find the rug we wanted at an affordable price. This was the kind of shopping experience we were looking for. It has now been a few months since the purchase, and we enjoy the rug more every day. It is just beautiful. I strongly recommend Pak Oriental Rugs."

-Jeff G. from Mendocino, CA via YELP

Jasmin L. - Palo Alto, CA

Written by Tuesday, 11 March 2014 17:49;

12/3/2012

"You cannot get better customer service and attention. We recently bought a home and after looking at the chain store rugs (pottery barn/restoration hardware etc.) we decided to stop by this place which was in our neighborhood.

The moment we walked in Ahmed took the time to educate us on rug types and patiently flipped through an entire stack of rugs just for us to see different designs. Towards the end of the pile I found a carpet that I fell in love with instantly. Ahmed & team had NO problem pulling that one out -as well as other carpets we liked- and showing it to us on the lobby floor so we can get an idea of it. His knowledge, patience and customer service really sold us!

I would not want to look anywhere else! They know their rugs and they take the time to make sure you really love what you are getting.  I walked out knowing me made the right decision.

I know i will be buying more rugs for the house from Pak Oriental. Ask for Ahmed!!"

-Jasmin L. from Palo Alto, CA via YELP

Janet M. - San Francisco, CA

Written by Tuesday, 11 March 2014 17:22;
9/15/2009

"Pak Oriental Rugs was the second store we visited after a miserable experience across the street where the salesperson was absolutely clueless. Ahmed knew exactly what we were looking for. He listened carefully to our size, color and quality criteria and then proceeded to open up a variety of rugs for us to compare. In the process we learned about where and how the rugs were made.  Clearly he loves his work.  We settled on a beautiful, simple rug from India which looks just right in our loft.  The price was fair, the purchase was enjoyable and we are very pleased with our new rug." 

-Janet M. from San Francisco, CA via YELP

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